Questions?
Check our FAQ
or get in touch with our sales team!
Price
How is the price of the oil determined?
The price is determined based on the quality of the used oil. Oil containing lubricants, water, dirt or other impurities does not meet the requirements and will result in a lower payment.
How long will it take to receive my payment?
We settle the balance for all collected packaging on a quarterly basis and automatically send the amount to the account you have specified.
How much do I get back with Circular?
For every litre of pure used frying oil, you receive the daily rate that you confirm when scanning the packaging. If the oil doesn’t meet the quality requirements, you will not receive the full daily rate. The payment therefore depends on the oil’s purity.
Want to find out how much you can earn per year? Try our calculator.
Is Circular more expensive than other frying oil packaging options?
No, Circular is not more expensive than other packaging options. All prices are the same as those for the standard 15L packaging. In fact, the payment you receive for your used oil makes frying with Delizio cheaper than ever.
Products
Does Circular also apply to solid fats?
No. For the time being only oils that are liquid at room temperature can be recycled. Solid fats are not yet included in the Circular system.
Which Delizio products are available in the Circular programme?
Delizio Circular applies only to Frit, Chef or Gold frying oil purchased in recyclable PET packaging featuring a QR code. Only these types of packaging are eligible for participation in the Circular programme.
Circular app
How do I register a return for my used oil?
To register a return, open the Delizio Circular app, scan the QR code on the packaging and accept the daily rate offered. Then click ‘Confirm’ to register the packaging for collection. Your wholesaler will take the used oil away during their next visit.
What exactly do I need to do to get started with Circular?
To get started with Delizio Circular, download the Delizio Circular app from the App Store or Google Play and register your business.
What if my wholesaler doesn’t offer Delizio Circular?
Not all wholesalers offer Delizio Circular yet. You can find the list in the Circular app. Contact our sales team if your wholesaler isn’t listed: perhaps we can convince them to sign up.
What if the app isn’t working?
If the app isn't functioning properly due to a technical issue, contact us at +32 (0)3 544 17 18. You can then try again for the next delivery or collection.
Planet
How will I be contributing to a greener planet?
By participating in the Delizio Circular programme, you eliminate packaging waste and avoid the need for extra transport for waste, used oil or fresh oil. What’s more, the used oil is converted into biodiesel, giving it a new lease of life. The packaging is also given a new lease of life, including in new Circular products.
Return and collection
How should the used oil be returned?
Remove the sleeve from the recyclable PET packaging and fill it completely with used, cooled oil (maximum 60°C). Then seal the container properly by screwing the cap on firmly. Store it in a safe place until the wholesaler comes to collect it.
How soon will collection take place?
After you have registered the packaging in the app, your wholesaler will collect it during the next delivery of fresh Delizio frying oil. You don’t need to arrange a separate pickup schedule. The process is fully automated: you register the container and your wholesaler takes care of the rest.
What is the minimum number of containers required for a collection?
Collections can be arranged for as few as one registered container, so there is no minimum quantity required to participate.
What should I do with the removable sleeve?
You can simply put it in your PMD recycling waste so it gets recycled too.
Will my wholesaler automatically deliver new oil when collecting the used oil?
No, you still need to place an order yourself. Having the used oil collected does not mean that the wholesaler will immediately deliver an equal amount of new frying oil.